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CUSTOMER SUPPORT

Should you need to obtain technical support, we have several different options. If you require assistance with a certain feature of your account, or need assistance in any initial setup of your website, SiteXpress questions and/or email please first visit our Online Knowledge Base where you can view interactive tutorials (videos) on how to use just about all of the features in your control panel. If your question is not answered in our knowledge base or interactive tutorials, please fill out the support form below and our technicians will immediately receive your request.

Contact Support
Submit a support TicketTo receive online technical support or customer service, please submit a support ticket via the below form. A technician will reply to your request within 4 hours (non-emergency) or within 2 hours (emergency). Our support team is available 24/7/365.
Interactive Tutorials

View our Knowledge BaseChristian World Hosting is proud to announce the addition of Interactive Help Video Tutorials. From setting up new email accounts in Outlook to configuring your FTP program, we offer tutorials that will further assist you in managing your web hosting account.

Help Documents

View our Knowledge BaseDid you check our extensive online Knowledge Base? Here you can view commonly asked question & answers. You will also find detailed documents available for download with instructions on how to use specific features of your account.

SUBMIT A SUPPORT TICKET

Please do not provide your credit card information using this form. Instead use this secured form: https://www.christianworldhosting.com/billing-update.html

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***Emergency is reserved crisis situations only. Please do not select emergency unless your entire website and/or email is down.

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IMPORTANT NOTICE: Please be sure to fill out all of the information as accurately as possible. Typically, support requests are responded to within 1 to 3 hours, 24 hours a day..

 

 

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